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Success and Engagement Specialist

3 weeks ago

Århus, Århus Kommune, Denmark Mobaro Full time

About Our Team

We are a close-knit team of professionals who share a passion for delivering exceptional value to our customers. Our team is dedicated to helping our customers achieve their goals and objectives, and we are committed to providing the highest level of support and service.

We are seeking a skilled Customer Success Manager to join our team in Aarhus, Denmark. As a key member of our sales and support team, you will be responsible for ensuring that our customers get the most out of our solutions.

Your Key Responsibilities

  • Develop and maintain strong relationships with existing customers, ensuring high levels of satisfaction and adoption.
  • Work closely with customers to understand their unique needs and requirements, providing tailored solutions and support.
  • Collaborate with our sales, product, and support teams to ensure seamless customer experiences.
  • Identify opportunities for growth and expansion, driving upsell initiatives and representing Mobaro at industry events.

About You

  • You have a proven track record of success in a Customer Success Manager or similar role, with a strong focus on delivering exceptional customer experiences.
  • You possess excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues alike.
  • You are a creative problem-solver, able to think outside the box and develop innovative solutions to complex challenges.
  • You are fluent in English (both written and spoken), with additional languages such as Spanish, German, or French being a plus.