Global Process Owner
4 weeks ago
The Global Process Owner - Quality and Claims is a critical role that oversees the end-to-end quality, compliance, and claims processes across the organization. This position drives process excellence, efficiency, and compliance while ensuring alignment with strategic objectives.
Main Responsibilities:- Own and manage the quality, compliance, and claims process, from quality control to customer dispute resolution.
- Develop and maintain process documentation, including flowcharts, procedures, and policies.
- Identify and implement process improvements to enhance quality, reduce costs, and minimize customer dissatisfaction.
- Bachelor's degree in quality management, engineering, or a related field.
- 5+ years of experience in quality management, compliance, and claims handling.
- Strong understanding of quality management systems and tools (e.g., ISO 9001, Six Sigma).
- Proven ability to lead process improvement initiatives and drive change.
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills.
- Experience from marine, heavy or machine industry preferred.
- Hands-on experience on material testing or testing supervision required (steel, casting, forgings).
- Hands-on experience with pressure testing required (flexible hoses and pressure vessels).
- Knowledge of industrial codes (i.e. AD2000) incl. maritime rules in terms of testing standards.
- ISO 14000, 18000, 28000, 45000 will be an advantage for this position.
- Certification in Lean Six Sigma or a similar process improvement methodology.
- Experience in a multinational corporation.
By joining MacGregor, you will be able to work closely with leading industry professionals, developing and implementing new concepts that set the standards in the maritime transportation and offshore industries. We offer our employees the opportunity to be part of a truly global organisation leveraged upon our shared values of Integrity, Quality and Safety. With us you will be part of a collaborative working culture with challenges and opportunities to further develop yourself professionally.
We offer a competitive salary and comprehensive benefits package geared to boost health and wellbeing. All our employees are offered comprehensive Learning & Development opportunities, annual development plan and career progression opportunities. In most of our positions, you have flexible working hours and hybrid work (combination of remote work and on-site work). At MacGregor, you will join a truly international working environment and support making global trade faster, smarter and more sustainable - smarter cargo flow for a better everyday.
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Global Process Owner
4 weeks ago
Herlev, Herlev Kommune, Denmark Hiab Full timeJob Title: Global Process Owner - Order to InvoiceThe Global Process Owner - Order to Invoice is a strategic role that oversees and streamlines the entire order-to-invoice lifecycle within the Spare Parts organization. This position involves driving operational excellence, enhancing efficiency, and ensuring adherence to regulatory standards while aligning...
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Global Process Owner
4 weeks ago
Herlev, Herlev Kommune, Denmark Hiab Full timeJob Title: Global Process Owner - Quality and ClaimsAbout the Role:The Global Process Owner - Quality and Claims is a critical position responsible for leading and optimizing the end-to-end quality, compliance, and claims processes across the organization. This role will drive process excellence, efficiency, and compliance while ensuring alignment with...
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Herlev, Herlev Kommune, Denmark Hiab Full timeJob Title: Global Process OwnerAbout the Role:We are seeking a highly skilled Global Process Owner to join our team at MacGregor. As a key member of our organization, you will be responsible for maintaining the accuracy, consistency, and quality of product and item information throughout our global operations.Main Responsibilities:Develop, document, and...
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