Salesforce Functional Consultant

1 month ago

Vallensbæk, Vallensbæk Kommune, Denmark Capgemini Denmark Full time

About the Role

Capgemini Denmark is seeking a skilled Salesforce Senior Functional Consultant to join our team. As a key member of our Salesforce practice, you will work closely with clients to understand their complex business processes and requirements, helping them develop Sales/Service and wider Salesforce solutions.

Key Responsibilities

  • Work closely with clients to analyze their needs and develop functional documentation to exceed client expectations.
  • Collaborate with clients to facilitate workshops, communicate effectively, and act as the interface between the client and our Salesforce consultants.
  • Add significant value to projects by recommending and suggesting features that meet client needs and configuring Salesforce features.
  • Act as the Salesforce functional expert, exceeding client expectations and maximizing investment from the Salesforce platform.
  • Develop professional communication, presentation, and design thinking capabilities through face-to-face interactions with clients.

Requirements

  • Good experience of Salesforce functional consultancy and/or business analysis covering one or more of the core Salesforce Clouds: Sales, Service, Experience Clouds.
  • Experience working on large complex end-user or client projects involving several hundred Salesforce end users.
  • Certified as a Salesforce Administrator, Service Cloud Consultant, Sales Cloud Consultant, or Community Cloud Consultant.
  • Experience of agile project delivery and working as part of a wider team that includes highly skilled Salesforce developers, change management consultants, and testers.
  • Proven experience taking conceptual business needs and translating these into clear user stories, managing the product backlog, and assisting the client with testing and product demonstrations.
  • Ability to effectively communicate complex ideas, issues, concepts, and solutions to clients and executive project stakeholders in a jargon-free and easy-to-understand way.
  • Experience working with 3rd party delivery partners and AppExchange vendors is a plus (e.g., Mulesoft, Apptus, etc.).

About Capgemini Denmark

Capgemini Denmark is a global leader in consulting, digital transformation, technology, and engineering services. We enable organizations to realize their business ambitions through an array of services from strategy to operations. We are driven by the conviction that the business value of technology comes from and through people.

Why Join Us?

At Capgemini Denmark, we foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family, and work-life needs.

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