Customer Support Professional for International Power Solutions
3 days ago
As a Customer Support Professional at DEIF A/S, you will be the vital link between our customers and our company. This role requires someone who can handle tasks independently, navigate complexity, and still be a team player. If you thrive in a varied working day with extensive contact to both customers and colleagues from all over the world, this could be the perfect opportunity for you.
We are seeking a new Customer Support Coordinator to join our professional team where competence, change, and development are central to our work. DEIF A/S is a worldwide leader in power efficiency, and we are on a journey to make a real difference in the world. We pursue an ambitious growth strategy and want to be a global trendsetter in energy-efficient products and solutions.
The job entails engaging daily with DEIF's customers regarding quotation handling in CRM, order processing in our ERP system, as well as handling technical clarification regarding orders and quotations. With a commercial outlook, you will ensure value for both DEIF and customers. The job offers a challenging mix of different tasks and provides opportunities for professional back-and-forth and knowledge sharing with both French and foreign colleagues on a day-to-day basis.
You will be part of a team of dedicated employees who every day contribute to the continuous growth of DEIF. As a Customer Support Coordinator, you will possess a commercial mindset, cultural understanding, and thrive in a varied working day requiring multitasking and handling complex tasks. You will be detail-oriented, structured, and solution-oriented, with the ability to quickly grasp different tasks.
Requirements:
- Hands-on experience in a similar B2B customer service/back-office role.
- Proficiency in French and English (written and spoken).
- Experience with MS Office programs and ERP systems at the user level, and technical product order handling.
We offer a highly competitive salary, approximately €45,000 per year, depending on your qualifications and experience. You will also have access to a comprehensive benefits package, including health insurance, pension scheme, and paid time off.
At DEIF, we are committed to creating a culture based on values such as Ambitions, Perspective, and Respect. We believe that everyone has the potential to grow and develop, and we provide opportunities for continuous learning and empowerment. Our workplace is located in Sophia Antipolis, France, and we encourage collaboration and teamwork.
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Skive, Skive Kommune, Denmark DEIF AS Full timeWe are seeking a highly skilled Customer Care Coordinator to join our team at DEIF A/S in Sophia Antipolis, France. This exciting opportunity will allow you to work with customers from all over the world, handling tasks independently and navigating complexity.As our new Customer Care Coordinator, you will engage daily with DEIF's customers regarding...
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