Supply Chain Success Manager

4 days ago


Copenhagen, Copenhagen, Denmark RELEX Solutions Full time

Job Description:

As a Retail Operations Specialist, you will play a crucial role in supporting the growth of RELEX Solutions by working closely with our Customer Success Managers (CSMs) and acting as a strategic advisor to our CSMs and customers. This role requires a high level of expertise in retail, supply chain, and RELEX solutions, as well as excellent communication and stakeholder engagement skills.

Responsibilities:
  • Provide strategic advisory services to both CSMs and customers, leveraging RELEX solutions to address customer challenges and deliver measurable value and return on investment.
  • Identify and cultivate commercial opportunities within existing accounts by addressing key business pain points with RELEX solutions, driving sales pipeline expansion and contributing to RELEX's growth.
  • Work collaboratively with multiple internal teams to tailor solutions to customer needs and deliver impactful results.
  • Develop and nurture strong relationships with customers and internal stakeholders, ensuring alignment between customer processes and RELEX's solution proposition.
  • Contribute to customer success initiatives, sharing expertise and insights globally.
Requirements:
  • At least 5 years of experience in retail or consumer packaged goods (CPG), preferably in supply chain or related field.
  • Operational experience working for a retailer, wholesale or CPG company is desirable.
  • Strong understanding of end-to-end supply chain processes, including demand planning, space and assortment optimization, price & promotions & CPG.
  • Hands-on experience with RELEX solutions or comparable systems is a strong advantage.
  • Proven track record on delivering customer value and supporting revenue growth.
Benefits:
  • A chance to make a real impact by helping retailers and brands optimize their operations and achieve their business goals.
  • Opportunities for career growth, professional development, and cross-team collaboration in a dynamic, tech-driven environment.
  • A flexible and supportive work environment, encouraging genuine work-life balance.


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