Supply Chain Quality Manager

2 days ago


Copenhagen, Copenhagen, Denmark Genmab Full time
Quality and Compliance

As a Supply Chain Quality Manager at Genmab, you will play a critical role in ensuring the quality and safety of our products throughout the European supply chain. You will be responsible for developing and implementing processes for managing customer complaints and product returns while ensuring regulatory compliance.

Key Responsibilities
  • Develop and implement processes for managing customer complaints and product returns while ensuring regulatory compliance.
  • Collaborate with logistics, quality, and warehouse teams to ensure the proper handling of returned goods.
  • Monitor return trends and provide recommendations to reduce product returns.
  • Prepare and submit regulatory filings for adverse events or significant complaints as required.
  • Own and maintain related standard operating procedures (SOPs) regarding complaints and returns.
Requirements

To be successful in this role, you'll need:

  • A Bachelor's degree in a related field from a reputable university.
  • At least 3 years of experience in the bio-pharmaceutical industry, working in a GxP environment.
  • Experience in pharma complaint and return management and regulatory compliance.
  • Fluently in English, both verbal and written.


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