Data Analyst

2 days ago

Copenhagen, Copenhagen, Denmark Trustpilot AS Full time

At Trustpilot A/S, we're seeking a highly skilled Data Analyst to join our Commercial/Marketing team. This is an exciting opportunity to work with a growing team of data analysts and contribute to the company's mission to create better experiences for everyone through our platform.

We've built a innovative analytics team that spans two continents and four cities, and we're looking for someone who can help us measure, uncover insights, and predict using data everywhere in Trustpilot. As a Data Analyst at Trustpilot, you will collaborate with Trusties in our Commercial and Marketing teams and spend your time digging through our data to provide them with data-driven insights, as well as analytics and dashboards/reporting.

Commercial/Marketing Role

In this role, you get to join a growing team of data analysts and work closely with our Marketing, Sales, Customer Success, and Operations teams. The team is responsible for all types of analyses to support our marketing and commercial efforts and strategy, from understanding which marketing campaigns work well, to mapping our customers' journey through data and analysing the impact of our pricing initiatives.

Your Key Responsibilities:

  • Deliver proficient analytics and insights to different parts of the business, through both workstream-focused initiatives and ad-hoc inquiries
  • Pick the right solution for the problem you've got, from your arsenal of analytical tools and methods
  • Work closely with the Commercial/Marketing or Trust teams to understand their data and their goals to deliver awesome solutions
  • Present and promote your work to the wider business, to enable data-informed choices

About You:

  • Good knowledge of key analytical and statistical methodologies, such as model-based analyses (regression, clustering etc.), cohort analysis, and A/B testing, as well as reporting best practices, leveraging BI tools (such as Looker, Tableau etc.)
  • Knowledge of reporting best practices and experience delivering actionable insights leveraging BI tools (such as Looker, Tableau etc.)
  • Experience in stakeholder and project management, with the knowledge to deliver results back to the business
  • Proficiency in R or Python, and awesome SQL skills
  • Familiarity with Airflow, DBT, or similar tools used for building data pipelines
  • Advanced written and verbal communication skills

What We Offer:

  • A competitive compensation package, including a base salary of approximately 55,000 EUR per year, plus bonus
  • 25 days holiday per year, with an extra 5 days holiday allocated after your 1-year anniversary (prorated)
  • Two paid volunteering days a year to spend your time giving back to the causes that matter to you and your community
  • Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist
  • Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health
  • Paid parental leave
  • Newly renovated central office with a laid-back vibe and constant buzz of different languages being spoken everywhere you go, complete with a coffee bar, canteen, and table tennis, and has a wide variety of refreshments available - you can opt-in for breakfast and lunch at an affordable price
  • Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
  • Opportunity to join the Trustpilot Social Club for a small monthly fee and attend regular social and leisure activities like go-karting, cooking classes, and escape rooms
  • Employee discounts to restaurants and shops
  • Tax-Free Travel (DSB)

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