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Senior Platform Strategist

1 week ago

Copenhagen, Copenhagen, Denmark Servicenow Full time
Job Description
The Customer Outcomes Senior Platform Architect is a strategic role that involves working with customers across executive, platform owner, enterprise architects, and development teams during the selling, structuring, and implementation of solutions. As an architectural advisor, you will guide customers, partners, and internal team members to provide successful customer solutions.

Your responsibilities will include providing a variety of architectural knowledge across multiple workflows, developing relationships with CoEI and business leaders at the customer site to understand the role of Servicenow in their digital transformation vision, translating goals to outcomes into a customer roadmap, and engaging with the customer's Enterprise Architects to position Servicenow as the digital transformation platform standard, integrated with the customer's core applications.

You will also be responsible for managing technical governance, ensuring instance health by working with the engagement team to reduce technical debt and align to Servicenow leading practices, and supporting the sales effort by scoping and estimating the engagement and change orders.