Retail Sales Associate

4 weeks ago


Copenhagen, Copenhagen, Denmark New Balance Full time

About the Role:

New Balance is a dynamic and growing sportswear brand seeking a talented Retail Sales Associate to join our team. As a key member of our retail store team, you will be responsible for delivering exceptional customer service, driving sales, and maintaining a commercial store environment.

Main Responsibilities:

  • Achieve personal KPIs and contribute to overall store performance
  • Deliver total customer satisfaction through the end-to-end customer journey
  • Help maintain a commercial store environment in line with company guidelines
  • Adhere to company policies and procedures
  • Maintain health, safety, and environmental standards in store
  • Perform other duties as required by management

Requirements for Success:

  • Team player with excellent customer service skills
  • Passion for retail and sales
  • Desire to learn and develop skills
  • Ability to perform basic maths and general retail operational processes
  • Effective communication skills
  • Flexible work schedule including weekends and holidays

Additional Benefits:

  • Competitive compensation
  • Potential to earn more through our Retail Bonus Scheme
  • Great development opportunities
  • Inclusive working environments across all our European locations
  • Generous staff discount
  • Project involvement across our European region
  • Flexible uniform package


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