Problem Manager

6 days ago


Århus, Århus Kommune, Denmark Bankdata Full time

Vores mission er at sikre, at problemer løses én gang for alle. Problem Management handler om at identificere og eliminere de grundlæggende årsager til udfordringer og samtidig styrke organisationens evne til at levere pålidelige løsninger.

Missionen: Stabil drift og vedvarende forbedringer

Vi søger en Problem Manager, der har minimum 4-5 års erfaring med Problem Management eller relaterede Service Management-områder og kan kommunikere klart og effektivt på både dansk og engelsk.

  • Har praktisk erfaring med ITSM-værktøjer som ServiceNow, Cherwell eller Ivanti og kendskab til metoder som Kepner Tregoe eller 5-Whys.
  • Kan skabe langtidsholdbare løsninger og arbejde i et miljø præget af samarbejde, innovation og fleksibilitet.


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