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IT Infrastructure Maintenance Expert

1 week ago

Copenhagen, Copenhagen, Denmark INVISIO Full time
Job Description

We are seeking an IT Supporter to join our team at INVISIO in Copenhagen. As an IT Supporter, you will provide technical assistance to employees globally, resolving issues with hardware, software, and connectivity.

You will troubleshoot problems, perform regular maintenance, and install and configure new systems. Additionally, you will implement protective measures and monitor potential threats to maintain security.

You will educate colleagues on best practices and new technologies, ensuring everyone can work efficiently and safely.

Key responsibilities include:

  1. Providing 1st/2nd level support to employees, resolving hardware, software, and network issues.
  2. Troubleshooting, diagnosing, and prioritizing problems from support tickets and alerts.
  3. Installing, configuring, and maintaining computer systems and software.
  4. Preparing equipment for new employees.
  5. Implementing and monitoring security measures to protect data and systems.