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Technical Support Specialist, Electrical Engineering
3 weeks ago
As a Technical Support Specialist, Electrical Engineering, at Bobst Group SA, you will play a vital role in maintaining and developing our equipment. With your first-class electrical knowledge and exceptional problem-solving skills, you will provide expert technical support and resolve issues efficiently. Your primary objective will be to ensure customer satisfaction through exceptional customer service and first-time fix interventions.
About the JobIn this role, you will be responsible for identifying technical problems and liaising with customers to report findings and recommendations. You will also carry out service, repair, and installation of Bobst Group machinery to agreed standards.
Main Responsibilities:
- Identify technical problems and liaise with customers to report findings and recommendations.
- Carry out service, repair, and installation of Bobst Group machinery to agreed standards.
- Provide accurate information to spare parts department for customer quotations to be generated.
- Actively identify areas in which the business partnership can be improved via opportunities for other Bobst products.
Requirements:
- Professional qualification in Electrical Engineering.
- High level of technical competence directly related to needs and requirements of clients.
- Ability to communicate effectively with customers and colleagues.
- Flexibility within product ranges.
What We Offer:
- A competitive salary package.
- Ongoing training and development opportunities.
- A collaborative and dynamic work environment.