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Process Improvement Specialist

2 months ago

Copenhagen, Copenhagen, Denmark Vestas Full time

About the Role

Vestas is seeking a highly skilled Process Improvement Partner to join our Global Service Operations team. As a key member of our team, you will play a critical role in driving process improvement and business change globally.

Key Responsibilities

  • Model and document processes on all operational levels by following process quality guidelines and methodologies
  • Manage and evaluate incoming global change requests and support the decision-making process via transparent analysis, clear recommendation, and communication across the Vestas Service organization
  • Ensure high-quality work instructions are available ahead of rollouts
  • Safeguard and continuously optimize our newly established Operating Model
  • Transfer business needs and requests into system requirements and act as an interface to IT
  • Develop a comprehensive expertise in Service Operations processes and systems to become a recognized Go-to-Person for Business and regional organizations
  • Act as a unit with the Process Improvement Partner and support in daily challenges but also receive guidance and mentoring to develop personally and professionally

Requirements

  • Ideal candidate has worked in a similar role as Process or Management Partner in a global environment
  • Hold a bachelor's degree or higher
  • Have solid experience in Process Management (preferred in Service / Operations) with a proven history of achievements
  • Own a solid Process Management toolbox that supports you in the continuous improvement journey
  • Can analyze and transfer complex topics into simple language and solutions
  • On a personal level, it is very important that you possess developed skills in influencing and convincing
  • Have experience with change management, data analytics, and implementation

Competencies

  • Significant process management skills and a detail-oriented approach
  • The capabilities to achieve solid results through influencing and supporting others
  • Passion and persistency, being willing to make an effort to deliver a winning solution
  • Able to follow up on action items in different regions, countries, or cultures
  • Lean culture knowledge and Value stream mappings experience
  • ARIS / Microsoft VISIO experience to map processes
  • Solid written/verbal presentation and communication skills in English

About Vestas

Vestas is a global leader in the wind industry, and we are committed to powering a sustainable energy future. We offer a dynamic and challenging work environment, with opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about process improvement and business change, we encourage you to apply for this exciting opportunity.