Data Insights Expert

21 hours ago


Copenhagen, Copenhagen, Denmark Trustpilot AS Full time
Company Overview
We're a leading online reviews platform, dedicated to providing a universal symbol of trust. Our mission is to create better experiences for everyone through our platform. To achieve this, we need accurate data insights.

Job Description
As a Data Analyst at Trustpilot, you will collaborate with cross-functional teams and spend your time digging through our data to provide them with data-driven insights, analytics and dashboards/reporting. You'll enable us measure, uncover insights, and predict to get data everywhere in Trustpilot. Your role will be crucial in delivering expert analytics and insights to different parts of the business.

Main Responsibilities:
  1. Delivering actionable insights to different parts of the business, through both workstream-focused initiatives and ad-hoc inquiries.
  2. Picking the right solution for the problem you've got, from your arsenal of analytical tools and methods.
  3. Working closely with Commercial/Marketing or Trust teams to understand their data and goals to deliver awesome solutions.
  4. Presenting and promoting your work to the wider business, to enable data-informed choices.
  5. Mentoring and transferring knowledge to more junior team members.


Required Skills and Qualifications
Deep knowledge of key analytical and statistical methodologies, such as model-based analyses (regression, clustering etc.), cohort analysis and A/B testing, as well as reporting best practices, leveraging BI tools (such as Looker, Tableau etc.). Knowledge of reporting best practices and experience delivering actionable insights leveraging BI tools (such as Looker, Tableau etc.). Experience in stakeholder and project management, with the knowledge to deliver results back to the business. Proficiency in R or Python, and awesome SQL skills. Familiarity with Airflow, DBT or similar tools used for building data pipelines. Advanced written and verbal communication skills.

Benefits
A range of flexible working options to dedicate time to what matters to you. Competitive compensation package + bonus. 25 days holiday per year, with an extra 5 days holiday allocated after your 1 year anniversary. Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community. Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist. Comprehensive health package, pension, and full access to Headspace, a popular mindfulness app to promote positive mental health. Paid parental leave.

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