Multilingual Customer Service Specialist

2 months ago


Vejle, Vejle Kommune, Denmark Patrique Mercier Recruitment Full time
Danish Speaking Customer Service Representative

Patrique Mercier Recruitment is thrilled to announce an exciting career opportunity for a Danish Speaking Customer Service Representative, with the possibility of working from beautiful Greece. If you are passionate about delivering exceptional customer service and are fluent in Danish, we want you to join our dynamic team.

Job Summary
  • Assist Danish-speaking customers by addressing inquiries, resolving issues, and ensuring a top-notch customer experience.
  • Provide accurate information regarding products, services, and order management.
  • Effectively handle and resolve customer complaints.
  • Document all customer interactions accurately in our system.
  • Collaborate with team members and other departments to improve service delivery.
  • Stay informed about product offerings and company policies to assist customers accurately.
Requirements
  • Fluency in Danish and English, both written and spoken.
  • Previous experience in customer service is advantageous.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities with a customer-centric approach.
  • Able to manage multiple inquiries and prioritize effectively.
  • Detail-oriented with a commitment to delivering high-quality service.
  • Comfortable using computer systems and customer service applications.
What We Offer
  • Private Health Insurance.
  • Training & Development.
  • Performance Bonus.
  • 2 Extra Salaries Per Year.
  • Fully Paid Training.
  • Great Salary.
  • Fully Paid Relocation Package (flight, transfer and hotel).


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