IT Infrastructure Specialist

At Novo Nordisk Pharmatech, we prioritize quality products for our customers. To achieve this, we need safe, compliant, and robust IT & OT solutions. As a Senior IT System & Service Supporter in the IT & OT Support team, you will be part of our 'first response' when colleagues experience technical issues related to connectivity, PC, and devices. Your tasks will include handling administrative tasks in relation to network and infrastructure, participating in project teams with IT infrastructure knowledge and solutions, performing IT security-related tasks, and managing device administration and setup.

Your main responsibilities will be:

• Handling administrative tasks in relation to network and infrastructure
• Participating in project teams supporting with IT infrastructure knowledge and solutions
• Performing IT security-related tasks on relevant IT solutions
• Managing device administration and setup

You will also offer technical assistance to colleagues across the value chain, manage device administration and setup, deploy PCs, install software, and physically set up equipment. Additionally, you will implement, operate, deploy, and maintain the organization's IT resources and provide training and support to technology users for systems, technology, and services.

The ideal candidate will possess a strong technical background, preferably a 2-year vocational education as an 'IT Supporter,' coupled with several years of experience. Additional education in IT infrastructure and/or Data management will be viewed as a plus. A sound comprehension of Good Manufacturing Practice (GMP) and familiarity with Good Automated Manufacturing Practice (GAMP) 5 will be advantageous. Excellent project participation skills, along with the ability to decline requests followed by a question and a smile, will be considered an asset. Fluency in technical English is a must, and proficiency in Danish is preferred or willingness to learn Danish is appreciated.

As a new member of the IT & OT department, you will be joining a team of over 40 dedicated and talented colleagues who specialize in various areas such as IT infrastructure, IT compliance, IT security, IT system management, Operational Technology (OT), and automation & control systems. Our team works tirelessly to support the entire value chain at Novo Nordisk Pharmatech, which includes Research & Development, manufacturing, laboratories, warehouse operations, and Sales & Marketing. Our department plays a crucial role in ensuring that all IT and OT systems are functioning optimally and securely.

At Novo Nordisk, we drive innovation and excellence in patient care. We're a dynamic company in an even more dynamic industry, and we know that what got us to where we are today is not necessarily what will make us successful in the future. We strive for excellence without fixating on perfection. We never shy away from opportunities to develop, we seize them. From research and development, through to manufacturing, marketing, and sales – we're working together to move the needle on patient care.