IT System Specialist

4 weeks ago

Køge, Køge Kommune, Denmark Novo Nordisk Full time
About the Role

We are seeking a highly skilled and experienced IT System Specialist to join our team at Novo Nordisk Pharmatech. As a key member of our IT & OT department, you will be responsible for ensuring the smooth operation of our IT systems and infrastructure, providing technical support to our colleagues, and collaborating with cross-functional teams to drive business growth.

Key Responsibilities
  • Provide technical support to colleagues across the value chain, including troubleshooting and resolving technical issues related to connectivity, PC, and devices.
  • Collaborate with Global IT Operations (GITO) to handle administrative tasks related to network and infrastructure.
  • Participate in project teams to support IT infrastructure knowledge and solutions.
  • Perform IT security-related tasks on relevant IT solutions.
  • Manage device administration and setup, deploy PCs, install software, and physically set up equipment.
  • Implement, operate, deploy, and maintain the organization's IT resources.
  • Provide training and support to technology users for systems, technology, and services.
  • Oversee vendors and support business processes and requirements.
Requirements
  • A strong technical background, preferably a 2-year vocational education as an 'IT Supporter', coupled with several years of experience.
  • A sound comprehension of Good Manufacturing Practice (GMP) and familiarity with Good Automated Manufacturing Practice (GAMP) 5.
  • Excellent project participation skills, along with the ability to decline requests followed by a question and a smile.
  • Fluency in technical English is a must, and proficiency in Danish is preferred or willingness to learn Danish is appreciated.
About the Department

As a member of our IT & OT department, you will be joining a team of over 40 dedicated and talented colleagues who specialize in various areas such as IT infrastructure, IT compliance, IT security, IT system management, Operational Technology (OT), and automation & control systems. Our team works tirelessly to support the entire value chain at Novo Nordisk Pharmatech, which includes Research & Development, manufacturing, laboratories, warehouse operations, and Sales & Marketing.

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