Student Assistant for Semler Group's Nationwide Customer Center
4 weeks ago
Semler Gruppen A/S søger en nye medarbejder til at fungere som studentassistant på vores landsdækkende kundecenter. Du vil være ansvarlig for at servicere vores mange kunder via telefon og online, hvor du sikrer høj kundetilfredshed og kvalitet.
ArbejdsopgaverDin primære opgave vil være at betjene vores kunder telefonisk og online. Dette inkluderer indskrivning af kunder til værkstederne via telefon-, onlinebetjening og online henvendelser mv.
Derudover vil du støtte vores kunder over telefonen med spørgsmål, lige fra hvilken olie der anvendes i bilen til parring af telefon til bilens anlæg.
Krav og kompetencer- Udadvendt og udstrakt omsorg om at yde suveræn kundeservice
- Fleksibilitet når det kommer til vagtplaner og stabil fremmøde
- Tal- og skriftfører dansk samt tale- og forståsprog engelsk
- Evner til at formidle et budskab klart og enkelt og arbejde struktureret også når der er travlt
- En udpræget teamplayer
Det er vigtigt at du brænder for at yde professionel kundeservice og har flair for IT og nemt ved at sætte dig ind i nye og til tider komplekse systemer.
Vi tilbyder en fast timeløn og en arbejdsplads hvor der er styr på arbejdsprocesserne. Arbejdstiden aftales løbende og kan variere mellem 07.00 og 21.00 mandag-torsdag og fredag kl. 20.00 samt lørdag-søndag kl. 10.00-16.00.
Stillingen er på minimum 8 timer ugentligt og du vil være i dialog med din teamleder om dette. Vi tager naturligvis hensyn til din uddannelse.
BelønningArbejdet indebærer en salær på cirka kr. 30.000 - 35.000 per måned (afhængigt af dine erfaringer) + evt. bonus.
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