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Help Desk Representative

2 weeks ago

Copenhagen, Copenhagen, Denmark Claimlane Full time

We're looking for A-players who want to make a difference and grow with our business. Our office is in Nørrebro, Copenhagen, where you'll be located. We offer a competitive compensation package and attractive warrants/stock program.

About the Job

  • You will handle all inbound requests from customers via phone, email, and other channels
  • Develop and maintain an easy-to-use Help Center to promote self-service solutions
  • Collaborate with cross-functional teams to drive business growth and improve customer satisfaction
  • Stay up-to-date with industry trends and best practices in customer support

Requirements

  • Strong technical skills and ability to learn new tools and technologies
  • Professional attitude and commitment to delivering high-quality results
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team