Operations Support Associate

6 days ago


Copenhagen, Copenhagen, Denmark Wolt Full time

The Operations Support Associate role at Wolt involves working closely with our merchant partners to ensure their success on the platform. This includes managing menus, supporting partners with gear and equipment issues, and guiding them towards self-service. If you have a passion for delivering exceptional customer service and are tech-savvy, we'd love to hear from you.

Your Key Responsibilities:
  • Support merchant partners with menu management and optimization.
  • Resolve gear and equipment issues promptly and efficiently.
  • Develop and maintain strong relationships with our merchant partners.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Basic knowledge of Excel/Google Sheets is a plus.


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