Head of Landside Claims Specialist
1 month ago
About Maersk
Maersk is a global leader in integrated logistics, pioneering the industry for over a century. We're redefining the boundaries of possibility through innovation and transformation, setting new standards for efficiency, sustainability, and excellence.
Our diverse and inclusive workplace is built on the power of collaboration, continuous learning, and a deep understanding of our customers. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.
About the Role
We're seeking a skilled and experienced individual to join our team as the Head of Landside Claims. The successful candidate will be responsible for managing all aspects of claims involving various coverages, ensuring the most favorable terms within Risk Management, including Maersk Insurance A/S.
Key Responsibilities
- Develop a comprehensive understanding of the business model, risks, and exposures for Terminals and LnS products.
- Manage claims involving Property Damage, Business Interruption, Terminal Operator's Liability, Freight Service Liability, and Construction All Risk.
- Monitor and track progress of insurance claims, manage coverage disputes, and perform compliance procedures.
- Collaborate with TPAs to ensure proper claims adjustment and resolution of issues.
- Lead engagement with local and regional claim handlers globally, provide guidance and support, and share best practices.
- Drive compliance and communicate standardized claim handling processes to BU stakeholders.
- Liaise with regional CFOs on progress and financial impact of claims.
- Pursue recoveries against third parties of claims covered by insurance.
- Serve as the department subject matter expert and super user of the Risk Management Information System (RMIS).
- Oversee other claims as assigned by Head of Claims.
- Support management in ad hoc assignments and development.
Requirements
- Bachelor's degree in Insurance, Risk Management, Business, or related field.
- 5+ years of experience in claims management within the maritime or transportation industry.
- Strong understanding of various insurance coverages and claims processes.
- Excellent communication, negotiation, and problem-solving skills.
- Ability to work effectively with internal and external stakeholders.
- Proficiency in Risk Management Information Systems (RMIS) is a plus.
Maersk is committed to a diverse and inclusive workplace, and we welcome applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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