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Endpoint Support Professional

2 weeks ago


Copenhagen, Copenhagen, Denmark Cognizant Full time
About the Ideal Candidate

We are looking for a skilled and experienced Technical Support Specialist to join our team. The ideal candidate will have a strong background in end-user support, device management, and IT asset lifecycle management.

You will be responsible for delivering exceptional technical support to our end-users, ensuring a smooth and efficient technology experience. Your skills and expertise will play a critical role in ensuring our team's success.

Requirements:

  • 5-7 years of experience in end-user/workplace support for IT and business teams.
  • Strong experience with Windows 10 and Windows 11, including Azure Intune deployment.
  • Deep understanding of macOS and Apple hardware.
  • Proven experience managing mobile devices.
  • Mandatory experience using ServiceNow.
  • Native proficiency in Danish and English.