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Technical Product Manager Role

1 week ago

Middelfart Kommune, Denmark Demant Polska Full time

At Demant Polska, we are committed to presenting high-quality products that enhance the experience of our customers. Our diagnostic solutions for hearing and balance disorders are used by clinicians all over the world.

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We are seeking a Technical Product Manager to join our product management team at our headquarters. In this pivotal role, you will manage the maintenance and improvement of our consumables and accessories product portfolio.

A key role with a broad area of responsibility

As our Technical Product Manager, you will join our Consumables & Accessories team. You will manage product maintenance and implement improvements within cross-functional teams. Collaborating with R&D, Quality, Sales, and Marketing, you will gain valuable insights into creating customer value. Our products are acknowledged for their superior quality, serving as a reference point in the industry.

Key Responsibilities
  • Own and manage customer complaints, ensuring timely resolution.
  • Prioritize issues based on impact and manage cross-functional collaboration.
  • Identify trends, implement improvements, and enhance customer satisfaction.
  • Design change process and maintain product documentation.
  • Ensure alignment with business needs, quality standards, and compliance.
  • Support our customers and other stakeholders with technical questions and communication.