Process Excellence Specialist

10 hours ago


Kongens Lyngby, Lyngby-Tårbæk Kommune, Denmark Hempel Paints Kuwait Company W.L.L. Full time

Hempel is a world-leading supplier of trusted coating solutions, catering to the decorative, marine, infrastructure, and energy industries. Our purpose revolves around shaping a brighter future with sustainable coating solutions.

Job Overview

We are seeking an experienced Process Excellence Specialist to join our team in Polinyà, Spain or Kongens Lyngby, Denmark. This role will play a pivotal part in shaping and standardizing our service operations processes.

  • This position requires leading cross-functional projects to optimize service operations and aligning service processes with business objectives to improve performance.
  • The successful candidate will design, standardize, and improve processes to achieve cost-effectiveness, efficiency, and customer satisfaction.

Key Responsibilities

  • Leading strategic, cross-functional, and cross-cultural projects with proven business cases.
  • Designing and standardizing processes to optimize service operations and improve customer satisfaction.
  • Maintaining detailed process documentation, including overviews and workflows.
  • Owning and maintaining Standard Operating Procedures (SOPs) for services.

Requirements

  • A minimum of a Bachelor's degree in Business Management, Process Engineering, or a related field.
  • Extensive experience in consultancy, project management, or process improvement.
  • Sector experience in Services, Technical, and/or Coatings, particularly in Marine, Energy, and Infrastructure, is highly valued.
  • Strong skills in documentation, presentation, and data analysis.
  • Proficiency in Excel and Power BI, with a focus on digital enablement and process automation.
  • Excellent verbal and written communication skills in English (additional languages are a plus).

About Hempel

Hempel is owned by the Hempel Foundation, dedicated to philanthropic activities, with earnings contributing to charitable initiatives every year. We believe that inclusion is key to innovation, and by bringing together diverse perspectives and talents, we can achieve great things together.



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