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IT Support Specialist with a Focus on Employee Onboarding

2 weeks ago

Copenhagen, Copenhagen, Denmark PARETO SECURITIES AS Full time

Are you passionate about delivering exceptional IT support and empowering colleagues to succeed? As an IT Support Specialist at PARETO SECURITIES AS, you will play a vital role in ensuring the smooth operation of our technology infrastructure. Your primary focus will be on providing top-notch support for employees, including IT onboarding, software installation, and hardware configuration.

Your Key Responsibilities:
  • Handle incident reports and service requests efficiently and effectively
  • Install and configure software and hardware to meet employee needs
  • Administer user accounts and provide IT assistance for meetings and collaboration tools
  • Offer phone support and troubleshoot technical issues
  • Document knowledge and processes to ensure seamless handovers

We are looking for a proactive and organized individual who can prioritize tasks, manage multiple projects, and meet deadlines. You should have excellent communication skills, both written and verbal, and be able to communicate complex technical concepts to non-technical stakeholders.

Requirements:
  • Minimum 3 years of experience in a similar IT support role
  • Familiarity with Windows 11, Office 365, SharePoint, and other Microsoft technologies
  • Strong understanding of networking principles and Active Directory (AD) and Azure AD configurations
  • Excellent communication skills in both Danish and English

You will thrive in our fast-paced environment if you are a team player, focused on quality, and committed to continuous learning and improvement. If you share our passion for delivering exceptional IT support and empowering colleagues to succeed, we encourage you to apply for this exciting opportunity.