Customer Success Implementation Specialist
2 days ago
As an Associate Customer Success Manager at Contractbook, your primary focus will be delivering exceptional customer experiences through strategic onboarding and adoption initiatives.
You'll be working closely with cross-functional teams to develop tailored solutions that meet the diverse needs of our SMB customers. This role requires a unique blend of technical expertise, process-driven mindset, and commercial awareness.
Key responsibilities include:
- Owning and managing the onboarding experience for a portfolio of customers, ensuring they reach first value quickly.
- Utilizing scalable one-to-many approaches to customer success, including creating guides, webinars, and automation to streamline onboarding.
- Ensuring renewals are smooth while customers continue to get value out of our service and product.
- Collaborating with support to resolve issues quickly and improve the onboarding journey.
- Working closely with the product team to relay customer feedback and influence roadmap decisions that enhance adoption.
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Customer Success Leader
6 days ago
Copenhagen, Copenhagen, Denmark Avallone Full timeWe are seeking a Customer Success Leader to own strategic customer relationships, lead complex implementations and shape the future of our Customer Success team at Avallone.About the RoleThis role requires you to thrive in a dynamic environment, working closely with enterprise customers to ensure seamless onboarding, foster strong relationships and help them...
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Customer Success Growth Specialist
5 days ago
Copenhagen, Copenhagen, Denmark Lime Technologies Full timeAbout UsLime Technologies is a forward-thinking company that helps businesses achieve their goals through effective customer success strategies.We pride ourselves on providing exceptional service and support to our clients, empowering them to reach new heights.Job OverviewThis position involves driving business growth by developing strong relationships with...
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Customer Success Strategist
5 days ago
Copenhagen, Copenhagen, Denmark Dixa Full timeAbout the Role">We are seeking a highly skilled and experienced Customer Success Strategist to join our team at Dixa. As a key member of our customer success organization, you will play a critical role in ensuring the satisfaction, retention, and success of our customers.">Key Responsibilities:">Build strong, trust-based relationships with customers,...
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Customer Success Professional
6 days ago
Copenhagen, Copenhagen, Denmark Dixa Full timeAbout the RoleThis is a full-time, remote position based in the USA. We are seeking an experienced Customer Success Manager who can build strong relationships with our customers and drive business growth.The ideal candidate will have a proven track record in customer-facing roles, excellent communication and problem-solving skills, and the ability to work...
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Customer Success Leader
5 days ago
Copenhagen, Copenhagen, Denmark Hobbii Full timeAt Hobbii, we're driven by passion, innovation, and an unflinching strive for excellence. We're looking for someone who shares our ambition and is ready to take our customer success team to the next level.Responsibilities:Lead a skilled Customer Success team that thrives on autonomy, clarity, and a sense of humor.Shape and drive strategies that put customers...
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Customer Success Strategist
2 days ago
Copenhagen, Copenhagen, Denmark Factbird Full timeAs a Customer Success Strategist at Factbird, you will play a crucial role in helping our customers drive growth and achieve their strategic objectives. You'll do this by leveraging our expertise in manufacturing intelligence to deliver tailored solutions that meet the unique needs of each customer.In this role, you'll work closely with our customers to...
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Denmark BTP Customer Success Advisor
6 days ago
Copenhagen, Copenhagen, Denmark SAP Danmark Full timeTransform Your Career with SAP BTPSAP empowers individuals to bring out their best by fostering a collaborative culture focused on helping the world run better. Our purpose-driven and future-focused work creates a workplace that values flexibility, differences, and learning & development opportunities.The SAP Business Technology Platform (BTP) is a unified...
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Customer Experience Specialist
5 days ago
Copenhagen, Copenhagen, Denmark Tamigo Full timeWe strive to create effortless experiences for our customers at Tamigo.Our customer-centric approach is built on empathy, a knack for technology, and effective communication.What drives our success?We focus on delivering exceptional support by actively listening to our customers' needs and using their feedback to shape our services.Meet Our TeamHead of...
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Customer Success Expert
6 days ago
Copenhagen, Copenhagen, Denmark SAP SE Full timeAbout the Role:">We are seeking a highly skilled and motivated individual to join our SAP Academy for Customer Success as a Solution Advisor Associate. In this role, you will be part of a dynamic team that develops and delivers innovative solutions to meet the evolving needs of our customers.">Key Responsibilities:">">You will work closely with our sales...
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Sales and Customer Success Representative
2 days ago
Copenhagen, Copenhagen, Denmark The HubDanske Bank Full timeAbout the RoleAt Penneo, we are always looking for talented individuals who share our passion for building long-term relationships with customers. As a Sales and Customer Success Representative, you will play a crucial role in reaching out to prospects across different channels, including phone, email, and LinkedIn.You will report to our Chief Sales Officer,...
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Customer Success and Media Coordinator
6 days ago
Copenhagen, Copenhagen, Denmark VOCAST ApS Full timeAs a Danish Research & Customer Success Coordinator at VOCAST ApS, you will play a crucial role in identifying key media contacts in Denmark's fashion, home interior, lifestyle, and design sectors.About the Position: This position requires a highly motivated individual with a strong background in customer success, PR/marketing, or a related field. You will...
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Customer Relationship Management Specialist
6 days ago
Copenhagen, Copenhagen, Denmark Medier Agency Full timeCustomer Relationship Management SpecialistAt Medier Agency, we are seeking a dynamic and experienced CRM professional to join our Country Manager team in Copenhagen. As a CRM specialist, you will be responsible for developing and executing strategic CRM programs aimed at enhancing customer relationships, driving revenue growth, and maximizing customer...
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Implementation Operations Manager
5 days ago
Copenhagen, Copenhagen, Denmark Sedna Full timeAbout the RoleSedna is a fast-paced startup that empowers teams to make better decisions and work quickly towards commercial success. We are seeking an experienced Implementation Operations Manager to join our team and help us deliver world-class onboarding to our customers.Your Key Responsibilities:Lead multiple concurrent customer projects, ensuring timely...
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Implementation Director
4 days ago
Copenhagen, Copenhagen, Denmark SEDNA Systems Pte. Ltd. Full timeAbout the CompanySEDNA Systems Pte. Ltd. makes trade go faster by providing data-driven technology that empowers businesses to make better decisions and work quickly towards commercial success.Our platform reduces manual work, processes high volumes of messages with ease, and exposes key context buried in inboxes.We are backed by $86mn in publicly disclosed...
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Customer Success Manager
6 days ago
Copenhagen, Copenhagen, Denmark Trustpilot AS Full timeWe're driven by connection and building trust between consumers and businesses worldwide.As a Customer Success Manager, you'll be responsible for retaining Medium and Strategic accounts in the Danish markets. You'll develop long-term relationships, create success plans, and ensure maximum value from our products to drive retention and minimize churn.Your Key...
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Customer Success Strategist
4 days ago
Copenhagen, Copenhagen, Denmark SAP SE Full timeAbout SAPSAP SE, a global leader in enterprise software, empowers businesses to operate at their best. Our cutting-edge solutions help over 400,000 customers worldwide work more efficiently and make data-driven decisions. Originally known for our leadership in enterprise resource planning (ERP) software, we have evolved to become a market leader in...
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Corporate Accounting Specialist
1 day ago
Copenhagen, Copenhagen, Denmark Hays Specialist Recruitment Full timeKey ResponsibilitiesThe successful candidate will be responsible for:Managing the financial aspects of our group companiesEnsuring accurate and timely financial reportingDeveloping and implementing financial processes and proceduresProviding support to other departments as neededStaying up-to-date with financial regulations and legislationYou will be working...
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Supply Chain Success Manager
6 days ago
Copenhagen, Copenhagen, Denmark RELEX Solutions Full timeJob Description:As a Retail Operations Specialist, you will play a crucial role in supporting the growth of RELEX Solutions by working closely with our Customer Success Managers (CSMs) and acting as a strategic advisor to our CSMs and customers. This role requires a high level of expertise in retail, supply chain, and RELEX solutions, as well as excellent...
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Digital Experience Specialist
4 days ago
Copenhagen, Copenhagen, Denmark Nordea Bank Norge ASA Full timeAbout the RoleAs a Digital Experience Specialist at Nordea, you will play a central role in driving the bank's digital presence and delivering tailored customer experiences. Your key responsibilities will include identifying opportunities for personalization across different channels and touchpoints, creating and implementing personalization strategies,...
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Customer Onboarding Coordinator
4 days ago
Copenhagen, Copenhagen, Denmark Sedna Full timeAbout the JobWe are seeking an experienced Customer Onboarding Coordinator to join our team at Sedna. As a key member of our implementation team, you will be responsible for ensuring smooth and successful onboarding of our customers.Your Key Responsibilities:Coordinate and lead customer onboarding projects, ensuring timely delivery and effective stakeholder...