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Global Billing Coordinator
2 weeks ago
We are seeking a skilled Billing Specialist to join our team at TrueCommerce Denmark ApS. As a key member of our global supply chain network, you will be responsible for ensuring a high level of satisfaction in the service provided to customers.
The ideal candidate will have a strong analytical mind and excellent communication skills, with proficiency in Danish and English. They will be able to work independently and as part of a team, with a genuine interest in providing excellent customer service and resolving complaints calmly and effectively.
Key Responsibilities:
- Manage the processing of contracts and oversee accurate, timely billing for new deals and recurring revenue.
- Review and prepare invoices, ensuring accuracy and completeness of billing data.
- Suggest NetSuite improvements to streamline the billing process.
- Communicate effectively with internal teams to ensure timely milestone billing and accurate volume excess charges.
- Own customer issues through to resolution, enhancing customer satisfaction.
- Assist with financial audits to ensure compliance.
- Verify the revenue recognition process and check for errors.
About TrueCommerce:
TrueCommerce is a high-performing global supply chain network that provides fully integrated, end-to-end supply chain visibility and management. We've empowered some of the biggest brands in the world to improve their supply chain performance.
