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Senior Dynamics 365 CRM Solution Specialist
1 week ago
HCL Technologies - Microsoft Business Applications Practice is seeking an expert Dynamics 365 CRM Solution Architect to join our award-winning and growing team. This individual will collaborate with business analysts and other team members to determine the best design approach regarding the overall solution including system design, data integration and migration.
The successful candidate will have ultimate responsibility for meeting customer requirements and completing the project.
Key responsibilities include:
- Leading customer-facing functional workshops and documenting requirements
- Designing and implementing customized code for Dynamics CE Customer Engagement
- Staying current on Dynamics 365 Customer Engagement and related technologies
- Mentoring senior staff to share knowledge and experience
- Advising customers on best practices for CRM processes, user interface, and architecture
