Technical Account Manager for Financial Services

1 day ago


Copenhagen, Copenhagen, Denmark Amazon Full time

The Enterprise Support team at Amazon Web Services requires a highly experienced Technical Account Manager to provide expert guidance on AWS services to support customers in achieving their business goals. This challenging role involves defining a support strategy, delivering proactive advice and making recommendations to improve the use of AWS services.

About the Job

As a Technical Account Manager, you will be responsible for acting as a single point of contact to Enterprise Accounts, understanding your customers' outcomes and business goals, making AWS service improvement recommendations that fit with your customer strategy and architecture, evaluating, analyzing and presenting periodic reviews of operational performance to customers, and providing detailed reviews of service disruptions, metrics, detailed prelaunch planning.

The ideal candidate will have experience in providing operational best practice guidance in two of the following technical domains: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development. Experience in similar roles such as a Senior Technical Consultant, Solutions Architect, IT Manager/Engineer or another similar technical role is highly preferred.



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