Floor Team Lead
2 months ago
At JD Sports Fashion plc, we are looking for a talented individual to fill the role of Floor Manager. This role is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and visual merchandising standards.
Key Responsibilities:
- Lead the in-store team and provide visual support to the store, engaging customers through creative product placement and utilizing the latest fashion trends.
- Be the first point of contact in personnel matters and motivate and support all team members.
- Create window and in-store displays while maximizing store profitability through enticing visual concepts.
Customer Service:
- Provide customers with excellent levels of customer service.
- Support and deal with customer complaints and inquiries, providing the best possible outcome.
- Ensure the personal appearance of sales team members is in line with company guidelines.
- Have an understanding of the customer service measuring program.
Sales:
- Ensure that targets are achieved and, where possible, exceeded.
- Support and motivate staff service levels to maximize store sales.
- Utilize in-store devices to offer customers the whole product range.
- Use reports to assist in product placement of key selling lines.
Visual Merchandising:
- Attract, engage, and motivate customers into making purchases in-store using the latest visual techniques.
- Provide assistance with the maintenance of standards on the sales floor.
- Keep stock clean and presentable at all times.
Training and Development:
- Encourage, develop, and motivate personal progression throughout the store.
- Provide assistance with the induction and training of new joiners.
- Assist with the development of existing staff, ensuring personnel complete relevant E-Assessments.
Required Skills and Experience:
- Retail supervisor experience is advantageous.
- Excellent time management skills.
- Strong verbal and written communication skills.
- IT skills, including Microsoft Outlook, Word, and Excel.
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Floor Team Leader
1 month ago
Copenhagen, Copenhagen, Denmark JD Sports Fashion Denmark ApS Full time{"Role Overview": "As part of the in-store team, you will provide visual support to the store by engaging customers with creative product placement and utilizing the latest fashion trends. You will lead the entire team on the floor, serve as the first point of contact for personnel matters, and motivate and support all team members. Additionally, you will...
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Sales Floor Team Leader
2 months ago
Copenhagen, Copenhagen, Denmark JD Sports Fashion Denmark ApS Full timeRole Overview: As part of the in-store team, you will provide visual support to the store, engaging our customers by creating attractive product displays and utilizing the latest fashion trends. You will lead the entire team on the floor, be the first point of contact in personnel matters, and motivate and support all your team members.
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Team Lead
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