Digital CRM Strategist
2 days ago
We're a fast-paced, innovative company harnessing our organisation's data to streamline processes and systems. Our growing team of Salesforce Experts and developers plays a key role in managing all internal systems used for daily business.
As a senior member of our CRM & Operations team, you'll have the autonomy to influence our operational focus and become a cornerstone in our company. Your day will begin with a deep dive into our Salesforce platform, ensuring everything is running smoothly and providing support to your colleagues.
The Role as Salesforce Administrator
In this position, you'll be responsible for maintaining the integrity of our CRM data, managing user access, refining system customizations, and automating workflows to boost efficiency. You'll work closely with our marketing, sales, and IT teams, collaborating to customise Salesforce to meet our business processes.
You'll also conduct regular system audits to ensure data accuracy and optimise performance. Staying current with the latest Salesforce updates is crucial, and you'll have the opportunity to implement new features and integrations that can significantly enhance our operations.
Requirements:
- A proven track record of experience as a CRM administrator, with at least 5 years of experience within the Salesforce environment
- Minimum certification requirements: Salesforce Certified Administrator
- Additional requirements are beneficial, such as Salesforce Certified Advanced Administrator, Sales Cloud Certification, etc
- Proficient in Flow and automations
- An excellent understanding of CRM principles, practices, strategies, and technologies
- Strong analytical skills and experience in generating CRM reports that influence strategic decisions
- Proficient in creating user-friendly CRM training materials and conducting training sessions
- Experience with SaaS, subscription products, and CPQ is an advantage
Becoming Part of Our Team
We believe that you're a person who takes on challenges and wants to lead the change. As a prestigious professional, you're comfortable taking on complex projects and acting wherever needed to succeed and drive business forward. You understand the importance of balancing invested time and output, carefully analysing the best way forward.
Why Work with Us?
- A supportive team culture that values creativity, continuous learning, and collaboration
- Flexible working conditions, generous wellness allowance, and 30 days of vacation
- Opportunity to work in a fast-paced, innovative environment where your work directly influences the company's success
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