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IT Operations Leader

2 weeks ago

Copenhagen, Copenhagen, Denmark Amazon Full time

Are you passionate about delivering exceptional customer experiences and driving innovation in the cloud? Do you have experience in people leadership, technical support, and datacenter operations?

About the Role

As a Technical Site Manager, you'll lead a team of data center technicians and manage one or more physical sites within an AWS region. You'll be responsible for building and managing a team of 7x24 operations to provide overall datacenter support for server and network equipment.

The ideal candidate will have a strong understanding of data center operations, including capacity planning, rack delivery, installation, decommissioning, and incident management.

Key Qualifications
  • 5+ years of people management experience.
  • 5+ years of experience in managing an IT environment.
  • In-depth knowledge and experience of change, problem, and incident management.
  • Demonstrated communication skill in presentation, open discussion, team coaching.
  • Understanding in financial budgeting, Capex, and Opex concepts.