Process Optimization Manager

2 weeks ago


Copenhagen, Copenhagen, Denmark PARETO SECURITIES AS Full time

As a Process Optimization Manager at PARETO SECURITIES AS, you will play a key role in driving process excellence across our OPS Process Enablement team. Your expertise in IT change management will enable you to identify areas for improvement and develop targeted solutions to optimize our IT services.

You will manage the end-to-end IT change management process, including planning, coordination, and implementation of changes. Your knowledge of ITIL and ServiceNow will facilitate collaboration with stakeholders and ensure effective implementation and compliance with ISO 8.32 Change Management standards.

Responsibilities include:

  • Identifying opportunities for process improvements and developing targeted solutions
  • Liaising with stakeholders to ensure effective change management and minimal disruption to business operations
  • Ensuring timely and accurate communication to all stakeholders

A bachelor's degree in information technology or a related field, and +4 years of experience working as a Change Manager, are required. Fluency in English is essential, and excellent communication and interpersonal skills are necessary.



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