Clubhouse Ambassador

• Deliver exceptional customer experiences by engaging, developing and maintaining relationships with all Clubhouse visitors.
• Provide expert Rapha product knowledge and effectively recommend menu items to customers.
• Create a friendly and welcoming environment, where the sport and culture of cycling can flourish.
• Drive sales by uncovering the customer's needs and presenting appropriate range solutions.
• Seamlessly move between all areas of the Clubhouse while delivering consistent world-class service.
• Maintain the highest Visual Merchandising and House-keeping standards.
• Assist in the planning and delivery of Clubhouse Rides and Events.

As a Rapha Clubhouse Assistant, you will be the face of Rapha, ensuring that every customer interaction is a positive one. You will be responsible for delivering exceptional customer experiences, providing expert product knowledge, and creating a welcoming environment for all Clubhouse visitors.

In this role, you will have the opportunity to work with a passionate team of individuals who share your enthusiasm for cycling and customer service. You will be expected to maintain the highest standards of Visual Merchandising and House-keeping, ensuring that the Clubhouse is always presented in a professional and welcoming manner.

If you are a customer-orientated individual who is passionate about delivering legendary experiences, we would love to hear from you. Please submit your application, and we will be in touch to discuss this exciting opportunity further.