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ICT Engineering Internship Opportunity

2 months ago


Copenhagen, Copenhagen, Denmark United Nations Development Programme Full time
Job Title: ICT Engineering Internship

Are you a motivated and detail-oriented individual looking to gain hands-on experience in the field of ICT engineering? Do you have a passion for working in a dynamic and international environment? We are seeking a highly skilled and enthusiastic ICT engineering intern to join our team at the United Nations Development Programme (UNDP) in Copenhagen.

About the Role:

The ICT engineering intern will assist in providing effective digital platform services to UNDP country offices worldwide, including OneICTbox, Managed Security Services, and cloud-based network infrastructure services. The intern will also assist in providing advisory support to UNDP country offices to implement stable and robust ICT infrastructure through satellite services, firewall services, and innovative ICT solutions.

Key Responsibilities:
  • Assist in providing effective digital platform services to UNDP country offices worldwide
  • Assist in providing advisory support to UNDP country offices to implement stable and robust ICT infrastructure
  • Support the team in maintaining and upgrading connectivity monitoring – Global NMS platform (using SNMP and others)
  • Assist in promoting, testing, and working with cloud solutions – Cisco/Meraki technology/solution and similar
  • Assist in developing and implementing cloud-based unified communication systems
  • Support developing business applications based on SharePoint Online, PowerApps, PowerBI, together with data analytics tools
  • Assist with service management models including ITIL Best Practice and a service desk, service catalogue
  • Contribute to draft quality-focused training material, procedures, instructions, and templates from best practice and disseminate through a practice community
  • Assist the unit in organizing internal and external conferences
  • Assist in the promotion of ITM's overall ICT strategic framework and work plan pertaining to the minimum ICT standards, infrastructure, and connectivity dimensions
  • Assist the business development group in hosting webinars and presenting/explaining ICT solutions that are developed in-house to country offices
Requirements:
  • Education: Applicants must be enrolled in a postgraduate degree program (such as a master's program, or higher), be enrolled in the final academic year of a first university degree program (such as a bachelor's degree or equivalent), have recently graduated with a university degree (as defined in (1) and (2) above) in the field of IT technician/software developer, computer science, electrical engineering, and, if selected, must start the internship within one year of graduation
  • Experience: Knowledge in one of the following fields is required: internetworking, network management, Microsoft collaboration tools, API programming, or similar areas
  • Knowledge in internetworking (TCP/IP, firewall, routing/switching, LAN, WIFI, etc.) is an advantage
  • Knowledge in unified communication (voice over IP technologies, Microsoft Exchange messaging platform, Cisco Call managers, etc.) or network monitoring systems (SNMP based) is an advantage
  • Knowledge in Microsoft collaboration and productivity tools: Microsoft Office package, MS Teams, SharePoint, O365, Azure, or Google Apps is an advantage
  • Knowledge in developing API scripts and scripting languages is an advantage
  • Knowledge with network architecture and network monitoring systems is an advantage
  • Experience in managing and updating website content is an advantage
  • Experience with gathering, consolidating, and analyzing data from databases and reports is an advantage
  • Interest in developing sustainable solutions for country offices, focusing on ICT and renewable energy
  • Fluent in written and spoken English is required. Working knowledge of other UN languages is an advantage
What We Offer:

As an ICT engineering intern at UNDP, you will have the opportunity to work in a dynamic and international environment, gain hands-on experience in the field of ICT engineering, and develop your skills and knowledge in a variety of areas. You will also have the chance to work with a team of experienced professionals and contribute to the development of innovative solutions for UNDP country offices worldwide.

We offer a competitive stipend and a chance to work in a stimulating and versatile environment. If you are a motivated and detail-oriented individual looking to gain hands-on experience in the field of ICT engineering, we encourage you to apply for this exciting opportunity.

Please note that only shortlisted candidates will be contacted and called for an interview following the deadline. If you have any questions, please write to us via email address.