Senior IT Infrastructure Specialist
3 days ago
About European Energy A/S: We are a leading energy company seeking a highly skilled IT professional to join our team as a Senior IT Infrastructure Specialist. Our company is committed to providing excellent service and user experience, and we are looking for someone who shares our values.
Estimated Salary: $85,000 - $110,000 per year
Job Description:This role is responsible for driving the implementation of basic IT operations frameworks and ensuring the stability and efficiency of our IT infrastructure. The successful candidate will play a crucial role in supporting our global expansion efforts, optimizing team composition, and contributing to the success of strategic initiatives such as the NIS 2 security program.
Key Responsibilities:- Manage and maintain IT infrastructure, including servers, networks, and systems, with a primary focus on Microsoft Azure and Microsoft 365.
- Troubleshoot and resolve complex technical issues, minimizing downtime and enhancing operational efficiency.
- Collaborate with other IT professionals and departments to ensure seamless integration and operation of IT services.
- Administer and support enterprise applications and tools, ensuring they meet user needs and organizational standards.
- Participate in the planning, testing, and implementation of new IT systems, services, and technologies.
- Stay current with industry trends and emerging technologies to continuously improve IT infrastructure and services.
- Develop and maintain user guides, procedures, knowledge base articles, and documentation for the company and colleagues.
- A background as a data technician or IT supporter from EUD, EUX, or TEC, or a Bachelor's degree in computer science, information technology, or a related field.
- Work experience (3-5 years) in IT operations, particularly in a 3rd level support role or equivalent.
- Strong problem-solving skills to analyze complex technical issues, identify root causes, and implement effective solutions to mitigate risks and improve operational performance.
- Experience with the ITIL framework and IT service management principles, particularly in incident management.
- Support a global and hybrid workforce with both remote and on-site support tools.
- Participated in testing and implementing new systems and services.
- Advanced technical proficiency in system and network administration, particularly within Microsoft 365, Microsoft Azure, and Azure Active Directory.
- Strong knowledge of Microsoft Intune and Endpoint Manager for device and application management.
- Experience with patch management and vulnerability management on a broad scale.
- Competence in IT asset management.
- Experience with creating and maintaining comprehensive documentation and user guides.
- Solid understanding of cybersecurity principles and best practices.
- Experience with ITIL framework and IT service management principles.
- Knowledge of data backup, recovery, and business continuity planning.
- Familiarity with other cloud platforms like AWS or Google Cloud, and virtualization technologies like VMware or Hyper-V, is a plus but not required.
We are looking for a motivated and proactive individual who is passionate about ensuring excellent service and user experience. If you have a strong technical background, excellent problem-solving skills, and a commitment to continuous learning, we encourage you to apply for this exciting opportunity.
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