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Cloud Architect Partner

3 weeks ago

Copenhagen, Copenhagen, Denmark Amazon Full time

An Amazon Technical Account Manager plays a vital role in helping Enterprise Support customers gain the most value from cloud technology. They craft and execute strategies to drive customer adoption and use of AWS services, including products such as EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more.

Key Job Responsibilities
  • You will build solutions, provide technical guidance, and advocate for the customer.
  • Ensure AWS environments remain operationally healthy while reducing cost and complexity.
  • Develop trusting relationships with customers, understanding their business needs and technical challenges.
  • Using your technical acumen and customer obsession, you will drive technical discussions regarding incidents, trade-offs, and risk management.
  • Consult with a range of partners from developers through to C-suite executives.
  • Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.
  • With a bias for action, you will proactively find opportunities for customers to gain additional value from AWS.
  • Provide detailed reviews of service disruptions, monthly & quarterly metrics, detailed pre-launch planning.
  • Solve a variety of problems across different customers as they migrate their workloads to the cloud.