Technical Support Specialist in Wind Energy
1 month ago
Job Overview
Vestas is seeking a skilled Technical Support Specialist to join our team in Aarhus, Esbjerg, or Videbäk, Denmark. This role involves providing high-quality technical support to Service organizations to reduce turbine downtime and improve performance.
About the Role
This exciting opportunity will see you working on technical planning of down turbines, handling stopped turbines on a daily basis in a shift plan, and supporting supervision and monitoring of turbine performance and alarm status on a daily basis with a focus on identifying proactive maintenance before generation is impacted.
Your Responsibilities
- Advanced remote troubleshooting
- Support on technical planning tasks with ERP System (SAP)
- On-site support in troubleshooting of difficult-to-solve/first-of-its-kind issues
- Participate in Offshore Technical Support/Offshore Engineering led technical customer meetings together with Service Manager and Customer Manager
- Evaluate technical customer questions and reports, providing answers and presenting technical matters at customer meetings
Your Qualifications
- Proven history from a mechanical, electrical or hydraulics background within a similar industry
- Electrical or mechanical education combined with experience from the wind industry (or relevant technical education such as Electrical, Mechanical)
- Full authorization on the Vestas V164 Turbine (preferred)
- Engineering background would be beneficial
- Experience in troubleshooting or other technical experience with different Vestas turbines
- Advanced PC skills - SAP, Microsoft Office Suite
- Good knowledge of WTG control systems
- Good communication skills in English, both oral and written
- Ability to participate effectively as part of a cross-regional team/North Central Europe (NCE) team
- Ability to organize and prioritize tasks
- Ability to work both with limited supervision and as part of a team
- Good pragmatic and problem-solving skills
- Affinity to work within different systems to analyze root-cause and document solutions
- High attention to detail and a solid commitment to quality
About Us
Vestas is the energy industry's global partner on sustainable energy solutions. We specialize in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. With more than 173 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.
What We Offer
You will become part of a team of skilled and committed colleagues who are enthusiastic about wind energy. We have a good atmosphere within the department, and everyone is prepared to support when needed. You will have the opportunity to develop a career in a global company within a very exciting industry.
Salary and Benefits
The estimated salary for this position is between €60,000 - €80,000 per year, depending on your level of experience and qualifications. We also offer a range of benefits, including health insurance, pension scheme, and opportunities for professional development.
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