IT Support Specialist
5 days ago
**Company Overview**
DFDS, a leading international shipping company, is seeking an experienced IT Support Specialist to join our Nordic IT support team.
The successful candidate will be responsible for providing technical assistance to our employees across the region, ensuring that all IT-related issues are resolved efficiently and effectively.
This is an exciting opportunity to work with a dynamic team of professionals who take pride in delivering exceptional service to our customers.
**Salary**
The estimated salary for this position is between €45,000 - €60,000 per annum, depending on experience and qualifications.
**Job Description**
We are looking for a highly skilled and motivated IT Support Specialist to join our team. As a key member of the Nordic IT support team, you will be responsible for:
- Providing technical support to employees across the region, via phone, email, and remote access.
- Resolving IT-related issues promptly and efficiently, using a variety of tools and technologies.
- Collaborating with colleagues to resolve complex technical issues.
- Maintaining accurate records of all technical support requests and resolutions.
**Required Skills and Qualifications**
To be successful in this role, you will need:
- A minimum of 3 years' experience in a similar role.
- Strong technical knowledge of IT systems and hardware.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and prioritize tasks effectively.
- Danish fluency (written and spoken).
**Benefits**
We offer a competitive salary and benefits package, including:
- A comprehensive training program to develop your skills and knowledge.
- Ongoing support and mentorship from experienced colleagues.
- The opportunity to work with a dynamic and growing organization.
**Location**
The successful candidate will be based in Esbjerg, Denmark, with frequent travel to other locations across the region.
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