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Technical Advisor Opportunity

1 week ago

Copenhagen, Copenhagen, Denmark PARETO SECURITIES AS Full time
Role Summary
Aven is looking for a highly skilled Customer Solutions Architect to join our team. The successful candidate will be responsible for delivering high-quality services to our valued customers. If you have a passion for creating good customer relations and a strong understanding of IT infrastructure and architecture, this could be the perfect opportunity for you.

Key Responsibilities:
  • Deliver high-quality services to valued customers.
  • Work closely with our specialists to meet contractual obligations and provide technical support to customers.
  • Act as a trusted advisor and communicate complex issues to management and other stakeholders.
  • Provide customer advice and recommendations on services and technologies to support business needs.
  • Consult and review the design of customer solutions.
  • Maintain overall understanding of customer IT infrastructure and Aeven's service portfolio and reference architecture.

Requirements:
We expect you to hold a relevant degree with supplementary education and 2-5 years of work experience as an architect or IT specialist. It is an advantage if you have worked at an IT service provider or large enterprise infrastructure. You should have broad knowledge of operational technologies such as server, storage, database technologies, hardware, virtualization technology, network, and cloud. Additionally, you should know what it takes to ensure the availability, capacity, and continuity of IT operations and have knowledge and experience working with ITIL practices.