ERP Business Consultant

6 days ago


Copenhagen, Copenhagen, Denmark TravelOperations Full time

We are seeking a skilled ERP Business Consultant to join our team. As a trusted advisor, you will help our customers optimize their business processes and improve their overall efficiency.

Your Responsibilities:

  • Supporting customers with issue triage and resolution
  • Managing customer initiatives and issues
  • Troubleshooting and resolving post-implementation issues
  • Identifying customer pain points and areas for improvement
  • Documenting customer customizations and special processes
  • Providing guidance and inspiration for additional services
  • Setting up new services and change requests
  • Leading training sessions for end-users
  • SUPPORTING, testing, and deployment of quarterly releases
  • Collaborating with customer success managers and other teams
  • Participating in customer meetings and driving monthly status reviews
  • Timely logging of hours in time registration tool
  • Providing guidance, support, and mentorship to team members

Required Skills and Qualifications:

  • Pro-active, detail-oriented, independent, and ambitious
  • Excellent understanding of ERP and technical growth
  • Preferably experience with Dynamics 365 Finance and Operations
  • Well-developed consulting and communication skills in English
  • Ambition to make a difference for customers and their businesses

About TravelOperations:

At TravelOperations, we believe in the power of industry expertise, state-of-the-art technology, and a commitment to making a real difference for our customers. We understand that the needs of the travel industry and its customers are constantly changing, and our solutions are built to be responsive to meet those demands.


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