Supporter - Fuldtid eller deltid - Customer Service
4 weeks ago
Hos team.blue søger vi en dedikeret og service-minded supporter til at hjælpe vores kunder med deres it-udfordringer. Som supporter vil du være en del af et team af dygtige og dedikerede kolleger, der går på arbejde for at levere topklasse support.
Jobbeskrivelse
Vi søger efter en supporter, der kan hjælpe kunderne med at løse deres it-udfordringer. Du vil være ansvarlig for at hjælpe kunderne med fejlfinding, e-mail opsætning, domænehåndtering og DNS. Du vil også være en del af et team, der arbejder sammen for at løse kundernes problematikker.
Jobets primære opgaver
Som supporter vil du være ansvarlig for følgende opgaver:
- Hjælpe kunden med fejlfinding på deres løsning og komme med sparring herom
- Hjælpe kunden med opsætning og konfiguration af e-mail
- Vejlede kunden i brugen af domænehåndtering og DNS
- Derudover får du basal berøring med webserver-drift og fejlfinding
Om team.blue
Vi er en ledende leverandør af løsninger indenfor webhosting, domæner, e-mail og forskellige CMS-systemer. Vi er et team af dedikerede og service-minded mennesker, der går på arbejde for at levere topklasse support.
Jobets forudsætninger
Vi søger efter en supporter, der har følgende egenskaber:
- Du er service-minded og dedikeret til at hjælpe kunderne
- Du har god kommunikationsfærdighed og kan tale klart og tydeligt
- Du er teknisk dygtig og har god forståelse for it-udfordringer
- Du er en del af et team og kan arbejde godt sammen med dine kolleger
Hvad vi tilbyder
Vi tilbyder en attraktiv arbejdsplads med god arbejdsmiljø og mulighed for at udvikle dine faglige færdigheder. Vi tilbyder også en grundig oplæring og træning i vores produkter og systemer.
Kontaktinformation
Hvis du ønsker at ansøge om stillingen, kan du kontakte teamleder Rune Andreasen på [email protected]
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