Retail Department Lead
1 month ago
We are seeking a highly motivated and experienced Retail Department Lead to join our H&M Group team.
Job DescriptionThe successful candidate will be responsible for leading a team of sales assistants to achieve excellent standards of service, analysing selling information and working with the store manager to maximise the sales performance of their department or concession. They will also oversee store operations, stepping into the role of Store Manager in their absence.
Responsibilities- Sales Performance: Analyse sales data and work with the store manager to identify opportunities for growth and improvement.
- Team Leadership: Lead a team of sales assistants to achieve exceptional customer service and operational excellence.
- Store Operations: Oversee daily store operations, including opening and closing procedures, inventory management, and visual merchandising.
- Development and Training: Support the development and training of new starters, ensuring they have the skills and knowledge required to succeed in their roles.
- Experience: A minimum of 2 years' experience in a retail or customer-facing role, preferably in a leadership or management capacity.
- Skills: Excellent communication and interpersonal skills, with the ability to lead and motivate a team. Strong analytical and problem-solving skills, with the ability to think creatively and strategically.
- Qualifications: A degree in Business Administration, Marketing, or a related field is desirable but not essential.
We offer a competitive salary of $65,000 - $80,000 per year, depending on experience, plus a range of benefits, including staff discounts, health insurance, and paid time off. If you are a motivated and experienced leader looking for a new challenge, please submit your application.
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