Community Engagement Specialist

3 days ago


Copenhagen, Copenhagen, Denmark IWG plc Full time

About the Role

We're seeking a highly motivated and organized Community Manager to join our team at IWG plc. As a Community Manager, you'll play a key role in creating a vibrant and thriving community for our members, visitors, and guests.

Key Responsibilities

  • Run the daily business at your location, ensuring a seamless experience for our members and guests.
  • Develop and implement strategies to drive customer retention and community engagement.
  • Collaborate with the sales team to provide exceptional customer service and support.
  • Manage the reception area, including greeting members, handling inquiries, and providing information about our services.
  • Coordinate events and activities that foster a sense of community and connection among our members.
  • Work closely with the operations team to ensure the smooth operation of our facilities.

Requirements

  • Proven experience in hospitality, events, or a related field, with a strong background in customer service.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with members, guests, and colleagues.
  • Ability to multitask, prioritize tasks, and work in a fast-paced environment.
  • Strong problem-solving skills and a proactive approach to resolving issues.
  • Familiarity with MS Office and other IT packages.

What We Offer

  • A competitive salary package and benefits.
  • A dynamic and supportive work environment with opportunities for growth and development.
  • Training and development opportunities to enhance your skills and knowledge.
  • A chance to work with a leading company in the flexible workspace industry.


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