Senior Payroll Specialist
5 days ago
TMF Group, a leading provider of specialized financial and administrative services, is seeking an experienced Payroll Operations Expert to join its team. As a key member of the payroll department, you will be responsible for performing various payroll activities and assisting the Payroll Team Leader in managing team matters.
Job Description:
- Assist the Payroll Team Leader/On-boarding specialist in on-boarding new clients
- Set-up payroll system and analyze client data to process payroll
- Analyze customer-specific demands and translate them into customer-specific solutions
- Maximize customer satisfaction by providing effective client support
- Examine client payroll advice for completeness and seek clarification if necessary
- Review payroll created by the Payroll specialist
- Ensure collection of payroll processing documents and other input accounting and tax information in due time
- Act as the focal point for HR & Payroll Teams to internal and external stakeholders/clients on daily operational escalations and issues
- Assist junior staff/team members with complex calculations, issues, and escalations
- Provide support to other team members as needed to ensure service excellence and on-time delivery to clients
- Work closely with clients to set expectations and communicate expectations to the team
- Review, analyze, and verify payroll reports and documents to ensure accuracy
Requirements:
- A minimum of 5-6 years of relevant work experience is preferred
- Resourceful, independent, and strong problem-solving abilities
- Excellent communication skills, both written and verbal, in Danish and English
- Strong ability to plan ahead and organize themselves
- Excellent MS Excel and MS Word skills are essential
- Experience in a similar role or business with good client servicing skills is preferred
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