Product Availability Lead

2 months ago


Copenhagen, Copenhagen, Denmark Mars, Incorporated and its Affiliates Full time

Job Summary:

This position, reporting into the cluster Supply Chain Director, is responsible for ensuring optimal product availability within the cluster. With the support of regional teams, they will guarantee that inventory levels align with business demand plans and cash targets. As such, this role will champion the cluster casefill agenda, driving performance to > 98.5%.

About the Role:

This role has responsibility for a team of associates and is therefore expected to drive excellence in engagement (> 80% percentile), performance, and development. This role is considered the leader of the S&OE time horizon from a supply chain perspective within the market cluster and is expected to:

  • Have responsibility for the cluster CSL agenda driving towards and sustaining performance above 98.5%. To ensure this, this role will collaborate across regional market collaboration and supply planning teams, local co-pack teams, and use data and analytics to influence key stakeholders.
  • Be the main communication interface into the cluster (demand functions), customer service, and collaboration teams on any issues anticipated to impact casefill and/or availability, facilitating excellence in communication to our customers.
  • Be the point of escalation for supply chain issues impacting the flow of MW product, working with the cross-segment teams to ensure solutions.
  • Own the cluster CMOS process ensuring it is operated in accordance with the regional framework and that CI is identified and implemented through collaboration with the regional S&OE lead.

Key Responsibilities:

As the owner of CMOS for the cluster, this role is continually striving to ensure the supply chain is balanced, minimizing NQC and striving for sustained 98.5% service to our customers:

  • Assessment of 0-12 week supply vs demand balance, identifying risks and opportunities for the delivery of the plan and ensuring that these are appropriately actioned.
  • Work with members of the regional supply team (Network Planners, Principal IEs, Factory Logistics) to expose risks and trends and align on improvement plans.
  • Ensure root cause analysis is conducted appropriately for availability issues impacting cluster service excellence.
  • Has responsibility for cluster stock levels including forecasting and delivery of cash targets as well as warehouse projections (shared with the cross-segment team(s)).
  • Ensure supply representation in critical business processes such as launch ATGs and lead stock transitions for product launch or change initiatives, minimizing business exposure and stock write-offs.

What We Offer:

  • Work with over 140,000 diverse and talented Associates, all guided by The Five Principles.
  • Join a purpose-driven company, where we're striving to build the world we want tomorrow, today.
  • Best-in-class learning and development support from day one, including access to our in-house Mars University.
  • An industry competitive salary and benefits package, including company bonus.


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