Enterprise Cloud Advisor
2 weeks ago
This is an exciting opportunity to join our team as a Technical Account Lead. In this role, you will be responsible for leading a team of technical account managers to deliver exceptional customer service and support to our Enterprise customers.
You will be responsible for:
- Leading a team of technical account managers to deliver customer service and support
- Developing and executing customer engagement strategies to drive sales and growth
- Collaborating with internal teams to ensure seamless integration with AWS services
Requirements
- 5+ years of technical leadership experience
- Bilingual in Mandarin and English
- Passion for delivering exceptional customer service and support
- Ability to lead and manage a team of technical account managers
- Experience with operational parameters and troubleshooting across multiple technical domains
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