Enterprise Support Advisor

1 week ago


Copenhagen, Copenhagen, Denmark Amazon Full time

We are looking for a talented Technical Account Manager to join our AWS Enterprise Support team in Finland. As a key member of our public sector group, you will be responsible for driving adoption and use of AWS services among our customers, leveraging your technical expertise and customer-facing skills to deliver exceptional results.

Your Key Responsibilities
  • Driving customer engagement and adoption of AWS services through strategy development and execution.
  • Providing technical guidance and advocacy to help customers plan and build solutions using best practices.
  • Representing AWS within customer environments, driving discussions on incidents, trade-offs, support, and risk management.
  • Identifying opportunities to improve customer satisfaction and loyalty.

The ideal candidate will have a strong background in IT operations, fluency in English and Finnish, and a deep understanding of operational parameters and troubleshooting in a distributed systems environment. Experience with AWS services or other cloud offerings is highly valued.



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