Customer Service Representative
1 week ago
About Patrique Mercier Recruitment
We are a leading recruitment agency specializing in placing talented individuals in customer-facing roles. Our team is dedicated to providing exceptional service to our clients and candidates alike.
Job Summary
We are seeking a highly skilled Danish Speaking Customer Representative to join our team. As a Customer Representative, you will play a key role in providing excellent customer service to Danish-speaking clients.
Key Responsibilities
- Provide exceptional customer service to Danish-speaking clients via phone, email, and chat
- Interact with customers to address their inquiries, provide product information, and assist with any issues or concerns
- Strive to ensure a positive customer experience and build strong relationships with our Danish-speaking clientele
- Meet or exceed customer satisfaction targets
- Work collaboratively with internal teams to resolve customer issues
- Stay up-to-date with product knowledge and industry trends
- Participate in ongoing training and development to improve customer service skills
Requirements
- Fluency in Danish and English, both written and spoken
- Prior customer service experience is preferred
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work in a fast-paced environment and handle multiple tasks
- Attention to detail and accuracy
- Willingness to work flexible hours, including weekends and holidays if required
- Proficient in using computer systems and software applications
What We Offer
We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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