Customer Service Representative

1 week ago


Fredericia, Fredericia Kommune, Denmark Patrique Mercier Recruitment Full time

About Patrique Mercier Recruitment

We are a leading recruitment agency specializing in placing talented individuals in customer-facing roles. Our team is dedicated to providing exceptional service to our clients and candidates alike.

Job Summary

We are seeking a highly skilled Danish Speaking Customer Representative to join our team. As a Customer Representative, you will play a key role in providing excellent customer service to Danish-speaking clients.

Key Responsibilities

  1. Provide exceptional customer service to Danish-speaking clients via phone, email, and chat
  2. Interact with customers to address their inquiries, provide product information, and assist with any issues or concerns
  3. Strive to ensure a positive customer experience and build strong relationships with our Danish-speaking clientele
  4. Meet or exceed customer satisfaction targets
  5. Work collaboratively with internal teams to resolve customer issues
  6. Stay up-to-date with product knowledge and industry trends
  7. Participate in ongoing training and development to improve customer service skills

Requirements

  1. Fluency in Danish and English, both written and spoken
  2. Prior customer service experience is preferred
  3. Excellent communication and interpersonal skills
  4. Strong problem-solving abilities
  5. Ability to work in a fast-paced environment and handle multiple tasks
  6. Attention to detail and accuracy
  7. Willingness to work flexible hours, including weekends and holidays if required
  8. Proficient in using computer systems and software applications

What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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