Knowledge Management Specialist

5 days ago


Copenhagen, Copenhagen, Denmark E-Solutions Full time

E-Solutions is searching for a skilled Knowledge Management Specialist to lead the design and implementation of a scalable and efficient knowledge management process for its onsite and desktop support organization. This individual will work closely with cross-functional teams to develop a comprehensive understanding of current ways of working and identify areas for improvement.

Responsibilities
  • Develop a new KCS strategy that aligns with the existing framework
  • Design and document a scalable knowledge management process
  • Configure and optimize the existing knowledge base system
  • Train relevant team members on the new KCS processes
  • Establish metrics to monitor performance and integrate governance


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